Relationship Manager/Admission Counsellor. - Internship (WFH)

About the internship:Selected intern's day-to-day responsibilities include:

1. Speaking with parents who enquire about Vikalp Online School through calls, WhatsApp, and other channels

2. Understanding the child's age, current schooling, learning needs, and parents' expectations

3. Explaining Vikalp's curriculum, Learning by Doing methodology, online class format, learning kits, class sizes, assessment system, electives, fee structure, and admission process

4. Addressing parents' questions and concerns clearly and professionally

5. Following up with interested parents and guiding them through the admission journey

6. Converting qualified enquiries into confirmed admissions

7. Maintaining accurate enquiry, follow-up, and communication records in the CRM, LMS, or designated lead-management system

8. Managing leads systematically, categorising them by admission stage, and ensuring timely follow-ups

9. Building strong and professional relationships with prospective and newly enrolled parents

10. Coordinating with academic and operations teams to resolve parent queries and provide accurate information

11. Supporting a smooth transition from enquiry to admission

12. Developing strong knowledge of Vikalp's curriculum, CBSE and NIOS options, experiential learning methodology, learning kits, class structure, assessment process, electives, fee plans, admission policies, academic calendar, and batch schedules

13. Confidently explaining the school's offerings and processes to parents based on their requirements rather than relying solely on a sales scriptWho can apply:Only those candidates can apply who:are available for the work from home job/internshipcan start the work from home job/internship between 29th Sep'26 and 3rd Nov'26are available for duration of 6 monthshave relevant skills and interests* Women wanting to start/restart their career can also apply.Stipend:INR₹ 10,000 - 15,000 /monthDeadline:[hidden]:59:59Other perks:Certificate, Letter of recommendationSkills required:Client Relationship and SalesOther Requirements:The ideal candidate should:1. Have excellent spoken English and Hindi2. Be comfortable speaking with parents over the phone3. Have good listening and counselling skills4. Be able to explain educational concepts in simple and clear language5. Be organised and disciplined with follow-ups6. Have a strong sense of ownership for leads and conversions7. Be comfortable working with targets8. Be comfortable using WhatsApp, spreadsheets, CRM/LMS, and basic digital tools9. Be patient and composed when handling multiple questions and objections from parents10. Maintain a professional and positive communication styleAbout Company:Vikalp India is an EdTech company. It executes experiential learning through both physical and digital solutions. Vikalp India works with parents, schools, and CSR projects.Additional information:

Stipend Structure:

Fixed pay: ₹ 6,000 - 9,000 /month

Incentive pay: ₹ 4,000 - 6,000 /month

Responsibilities

Selected intern's day-to-day responsibilities include:

1. Speaking with parents who enquire about Vikalp Online School through calls, WhatsApp, and other channels

2. Understanding the child's age, current schooling, learning needs, and parents' expectations

3. Explaining Vikalp's curriculum, Learning by Doing methodology, online class format, learning kits, class sizes, assessment system, electives, fee structure, and admission process

4. Addressing parents' questions and concerns clearly and professionally

5. Following up with interested parents and guiding them through the admission journey

6. Converting qualified enquiries into confirmed admissions

7. Maintaining accurate enquiry, follow-up, and communication records in the CRM, LMS, or designated lead-management system

8. Managing leads systematically, categorising them by admission stage, and ensuring timely follow-ups

9. Building strong and professional relationships with prospective and newly enrolled parents

10. Coordinating with academic and operations teams to resolve parent queries and provide accurate information

11. Supporting a smooth transition from enquiry to admission

12. Developing strong knowledge of Vikalp's curriculum, CBSE and NIOS options, experiential learning methodology, learning kits, class structure, assessment process, electives, fee plans, admission policies, academic calendar, and batch schedules

13. Confidently explaining the school's offerings and processes to parents based on their requirements rather than relying solely on a sales script