Freshers For Reservation Staff - Patna

We are looking for dedicated Reservation Staff to manage booking requests and provide excellent customer service in Patna City. This full-time position is ideal for individuals seeking to start their career in the hospitality industry.Key Responsibilities:- Manage Bookings: Handle incoming reservation requests via phone, email, or in-person and ensure accurate data entry into the booking system.- Customer Service: Greet customers warmly, address their inquiries, and provide information on services, rates, and availability with professionalism.- Confirmations and Changes: Send booking confirmations to customers, update reservations as needed, and handle cancellations efficiently to maintain accurate records.- Coordination with Teams: Work closely with other departments to ensure smooth operations and effective communication about guest arrivals, special requests, and any changes to their bookings.Required Skills and Expectations:Candidates should have a minimum education of 12th grade. While prior experience is welcome, it is not mandatory. Strong communication skills are essential to interact with customers effectively. Candidates must be detail-oriented and organized to manage multiple reservations accurately. A positive attitude and willingness to learn are crucial in providing remarkable customer service. Proficiency in basic computer skills will help in managing booking systems efficiently.Experience0 - 2 YearsNo. of Openings865Education12th PassRoleReservation StaffIndustry TypeHotel / Travel / Airline / HospitalityGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeBenefits includeFlexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab