Client Service Executive

About the job:As a client servicing executive, you will act as an important bridge between our clients and internal teams.

Key Responsibilities:

1. Managing day-to-day communication and relationships with assigned clients.

2. Understanding client businesses, brands, objectives and ongoing marketing requirements.

3. Taking detailed briefs and translating them into clear actionable requirements for creative, strategy, digital, production and execution teams.

4. Preparing proposals, presentations, campaign plans, estimates, timelines and project documentation.

5. Coordinating internally to ensure projects move according to agreed timelines and deliverables.

6. Managing multiple projects simultaneously while maintaining attention to detail.

7. Brainstorming and contributing ideas for campaigns, activations, events and brand initiatives.

8. Reviewing creative and communication outputs before they are presented to clients.

9. Coordinating with production partners, vendors and other external stakeholders whenever required.

10. Tracking project costs, estimates, approvals, POs and billing in coordination with internal teams.

11. Attending client meetings, presentations, events and on-ground executions.

12. Identifying opportunities to deepen existing client relationships and expand the scope of work.

Who we're looking for:

You could be a good fit if you have 0-3 years of experience in an advertising, integrated marketing, experiential, digital, events or communications agency and enjoy working in a fast-moving environment.

What we value

1. We value people who are curious, dependable and accountable.

2. Someone who asks why before jumping into how. Someone who can spot a problem before it becomes a client escalation.

3. Someone who understands that great client servicing is a combination of relationships, strategic thinking and disciplined execution.Who can apply:Only those candidates can apply who:have minimum 1 years of experienceare from Delhi onlySalary:₹ 2,00,000 - 5,00,000 /yearExperience:1 year(s)Deadline:[hidden]:59:59Other perks:5 days a weekSkills required:MS-PowerPoint, Client Interaction, English Proficiency (Spoken), English Proficiency (Written) and MarketingOther Requirements:1. Strong written and verbal communication skills.2. Good presentation and interpersonal skills.3. The ability to understand briefs beyond their surface-level requirements.4. Strong coordination and project-management abilities.5. Excellent knowledge of Canva/PowerPoint/Google Slides and Excel/Google Sheets.6. Understanding of branding, creative, digital marketing, events and integrated campaigns.7. The ability to manage deadlines and multiple stakeholders without losing sight of details.8. A problem-solving mindset and willingness to take ownership.9. The confidence to communicate professionally with clients while working collaboratively with internal teams.About Company:Carbon IMG (Integrated Marketing Group) is an integrated marketing and communications company working across brand experiences, events, activations, exhibitions, branding & design, digital, PR, media, strategy and advisory. Our work brings together strategy, creativity and execution to create integrated, insight-led brand experiences for organizations across sectors.

Responsibilities

As a client servicing executive, you will act as an important bridge between our clients and internal teams.

Key Responsibilities:

1. Managing day-to-day communication and relationships with assigned clients.

2. Understanding client businesses, brands, objectives and ongoing marketing requirements.

3. Taking detailed briefs and translating them into clear actionable requirements for creative, strategy, digital, production and execution teams.

4. Preparing proposals, presentations, campaign plans, estimates, timelines and project documentation.

5. Coordinating internally to ensure projects move according to agreed timelines and deliverables.

6. Managing multiple projects simultaneously while maintaining attention to detail.

7. Brainstorming and contributing ideas for campaigns, activations, events and brand initiatives.

8. Reviewing creative and communication outputs before they are presented to clients.

9. Coordinating with production partners, vendors and other external stakeholders whenever required.

10. Tracking project costs, estimates, approvals, POs and billing in coordination with internal teams.

11. Attending client meetings, presentations, events and on-ground executions.

12. Identifying opportunities to deepen existing client relationships and expand the scope of work.

Who we're looking for:

You could be a good fit if you have 0-3 years of experience in an advertising, integrated marketing, experiential, digital, events or communications agency and enjoy working in a fast-moving environment.

What we value

1. We value people who are curious, dependable and accountable.

2. Someone who asks why before jumping into how. Someone who can spot a problem before it becomes a client escalation.

3. Someone who understands that great client servicing is a combination of relationships, strategic thinking and disciplined execution.