Client Relationship Executive - Guwahati (Female Candidates Required)
Family Health Plan Insurance Tpa Ltd Verified employer
Actively hiring · Posted 5d ago · JEV26103AAE178E44
Job description
We are seeking a dedicated Client Relationship Executive to join our team in Guwahati. This role is perfect for individuals looking to start their career in client relations. Key Responsibilities:- Manage Client Interactions: Maintain regular communication with clients to understand their needs and build strong relationships, ensuring they feel valued and heard.- Address Client Queries: Serve as the main point of contact for client questions and concerns, providing timely and accurate answers to enhance satisfaction.- Support Account Management: Assist in managing client accounts by keeping records updated and ensuring all transactions are processed smoothly.- Gather Feedback: Collect client feedback and insights to help improve our services, ensuring we meet and exceed client expectations.- Promote Services: Introduce new services or offerings to clients, contributing to business growth and encouraging increased usage of our services.Required Skills and Expectations:- Strong communication skills: You should be able to clearly convey information and understand client needs effectively.- Interpersonal skills: Building relationships is key, and you should be comfortable interacting with diverse clients.- Problem-solving aptitude: Being proactive in addressing issues ensures smooth client interactions and satisfaction.- Attention to detail: A meticulous approach is needed to manage client records and ensure accurate service delivery.- Basic knowledge of Microsoft Office: Familiarity with tools like Word and Excel will help in maintaining records and reports effectively.This is a full-time role based in the office, making it ideal for those who thrive in a collaborative environment.Experience0 - 1 YearsNo. of Openings1EducationGraduateRoleClient Relationship ExecutiveIndustry TypeInsurance / ClaimsGenderFemaleJob CountryIndiaType of JobFull TimeWork Location TypeWork from Office
Key skills
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