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Process Associate

Jumiva Verified employer

Actively hiring · Posted 20d ago · JEV26103C43064C84

Salary₹2,52,000 – ₹2,58,000 per year
Experience0–1 yrs
LocationBengaluru/Bangalore, Karnataka
Work modeOffice · Full time
Openings1
EducationGraduate
DepartmentCustomer Support
ShiftNight Shift
EnglishBasic English
IndustryCustomer Support

Job description

🔔 Process Trainee Associate (US Process) – Urgent Hiring (📞 Mimoh Verma – [hidden]) 🔔 READ JOB DESCRIPTION ⚠️ Contact: WhatsApp Only – No Calls 💼 Job Role: Process Trainee Associate – US Process 📍 Location: 23 & 24, Building 2A (1st & 3rd Floor) and Building 1 (2nd Floor), AMR Tech Park, Hongasandra Village, Off Hosur Road, Bommanahalli, Bengaluru, Karnataka 560068 💰 Salary: ₹21,500 + Night Shift Allowance + Incentives 🎓 Education: Graduation / 10+2 / Diploma 🛠️ Experience: Freshers Only 🎂 Age: Up to 27 Years 📅 Graduation Year: 2022 or Later 🚫 Eligibility: Non-BE/B.Tech graduates only • No Master’s candidates 🗣️ Communication: Excellent English communication skills; B2-level proficiency preferred 🌙 Shift: US Shift – Rotational night shifts between 5:30 PM and 10:30 PM 📅 Week Off: 2 Days Per Week 🤖 AI ASSESSMENT – FIRST ROUND• AI Assessment will be the first round of the interview process .(Candidates scoring above 3 rating in the assessment will be considered for the next stage.& The assessment link will be shared directly by the employer/recruiter.) 📝 POSITION SUMMARY- We are looking for motivated and customer-focused freshers to join as Process Trainee Associates. The role involves supporting the insurance claims fulfilment process, including receiving, reviewing, investigating, processing and taking appropriate action on claims according to established policies and process guidelines. The position also involves customer service, claim review, investigation, adjustment where applicable, remittance or claim denial while maintaining quality, productivity and service-level standards. 🛠️ KEY SKILLSCommunication • Customer Service • Claims Processing • Attention to Detail • Teamwork • Problem Solving • Process Adherence • Time Management 🎯 ROLES & RESPONSIBILITIES • Understand and follow established professional standards, policies, procedures and process guidelines. • Process insurance claims accurately and efficiently as per defined procedures. • Handle customer calls and provide appropriate support as required. • Consistently meet defined SLA and quality standards. • Follow Quality & Auditing parameters. • Take ownership and accountability for assigned responsibilities and deliverables. • Coordinate effectively with peers, supervisors and relevant teams. • Meet assigned productivity and performance targets. • Maintain regular attendance and adhere to punctuality and shift requirements. • Continuously develop knowledge and skills related to the process. • Maintain professional relationships with colleagues, supervisors and stakeholders. • Demonstrate professional conduct and comply with organizational policies. 🎓 ELIGIBILITY CRITERIA • Freshers only. • Non-BE/B.Tech graduates only. • No Master’s candidates. • Graduation year must be 2022 or later . • Minimum qualification: Graduation / 10+2 / Diploma. • Excellent English communication skills, both verbal and written. • Willingness to work in US and rotational night shifts. • Strong attention to detail and ability to follow established processes. • Ability to work effectively in a team-oriented environment. • Professional attitude and willingness to learn. 🎁 BENEFITS• 2-Way Free Cab Facility • 5-Day Work Week + 2 Weekly Offs • Attractive Incentives & Performance-Based Rewards • Night Shift Allowance • Medical Insurance • Life Insurance • 5-Star Rated Infrastructure 📞 APPLY NOW Mimoh Verma – [hidden] ⚠️ WhatsApp Only – No Calls 🚀 Freshers Only | US Process | ₹21.5K + Incentives | Night Shift Allowance | Free 2-Way Cab | 2 Weekly Offs | AI Assessment First Round 🚀

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