Sales Associate

Job highlights

• PF, ESI (ESIC)Job Description
• Handle inbound and outbound calls related to loan products and services.
• Clearly explain loan details including eligibility, loan amount, tenure, interest rates, and process steps.
• Understand customer requirements and effec vely communicate product benefits.
• Use strong convincing and nego a on skills to address concerns and encourage applica on comple on.
• Collect customer informa on and ensure accurate data entry in the system.
• Guide customers on required documenta on and applica on procedures.
• Follow up with customers to complete applica ons and resolve pending requirements.
• Address customer queries and provide mely updates on applica on status.
• Maintain accurate records of calls, customer interac ons, and sales ac vi es.
• Coordinate with internal teams to ensure smooth processing of loan applica ons.
• Meet assigned daily and monthly performance targets.
• Ensure adherence to company policies and process guidelines. Show moreJob roleWor

• Handle inbound and outbound calls related to loan products and services. • Clearly explain loan details including eligibility, loan amount, tenure, interest rates, and process steps. • Understand customer requirements and effec vely communicate product benefits. • Use strong convincing and nego a on skills to address concerns and encourage applica on comple on. • Collect customer informa on and ensure accurate data entry in the system. • Guide customers on required documenta on and applica on procedures. • Follow up with customers to complete applica ons and resolve pending requirements. • Address customer queries and provide mely updates on applica on status. • Maintain accurate records of calls, customer interac ons, and sales ac vi es. • Coordinate with internal teams to ensure smooth processing of loan applica ons. • Meet assigned daily and monthly performance targets. • Ensure adherence to company policies and process guidelines.