Oracle Fusion OTC Analyst

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Oracle Fusion Order-to-Cash (O2C) Analyst

Position Purpose

Support Oracle Fusion Order-to-Cash operations in a global enterprise environment

Partner with Finance, Sales Operations, Shared Services, IT, Tax, and Audit teams to deliver stable, compliant, and efficient business processes

Key Responsibilities

Support Oracle Fusion Accounts Receivable, Cash Management, Collections, Customer Accounts, Credit Management, Revenue Management, and Billing processes

Resolve production support issues and investigate business process exceptions

Support Tax regime configuration within Oracle Fusion and Thomson Reuters OneSource

Gather requirements and implement system enhancements

Execute testing for quarterly Oracle Cloud updates and new functionality

Support customer onboarding, invoice generation, cash application, collections, credit management, dispute resolution, and revenue-related processes

Develop reporting and analytics using Oracle tools

Support SOX compliance, audit requests, and internal control activities

Support global customer invoicing, collections, revenue recognition, and cash application processes

Partner with Finance and Sales Operations teams to improve order processing efficiency and cash conversion performance

Drive continuous process improvement and automation opportunities

Required Qualifications

Bachelor's degree in Accounting, Finance, Information Systems, Business, or related field

5+ years of Oracle ERP experience

Experience supporting Oracle Fusion Accounts Receivable, Revenue Management, or Order-to-Cash processes

Strong understanding of Order-to-Cash business processes

Knowledge of customer billing, collections, cash application, credit management, dispute resolution, and revenue accounting principles

Excellent analytical, problem-solving, and communication skills

Experience working with global business and shared services teams

Oracle-certified functional analyst

Strong Finance and Customer Operations process knowledge

Customer-focused and collaborative

Ability to balance production support, projects, compliance, and continuous improvement initiatives

Preferred Qualifications

Oracle Fusion Receivables Cloud Certification

Oracle Fusion Revenue Management Cloud Certification

Experience supporting multinational organizations

Shared Services and Finance Operations experience

Knowledge of SOX controls and audit requirements

Familiarity with Oracle Fusion AI capabilities and AI-driven process automation

Exposure to Oracle AI, Oracle Digital Assistant, Oracle AI Agents, Oracle Analytics Cloud, or Microsoft Copilot

Oracle AI Foundations or similar certification a plus

Desired Skills

Oracle Fusion Accounts Receivable

Oracle Fusion Cash Management

Oracle Fusion Credit Management

Oracle Fusion Revenue Management

Oracle Fusion Billing

Customer Account Management

Cash Application & Collections

Revenue Recognition

OTBI and BI Publisher Reporting

Oracle Integration Cloud

Process Improvement & Automation

Stakeholder Management .