To support resource planning, vendor management, outsourcing operations, and procurement coordination activities across the Digital Services business unit, ensuring timely fulfillment of resource demands, optimal resource utilization, accurate forecasting, and smooth processing of procurement and invoicing activities.
Key Responsibilities
Resource Planning & Forecasting
Maintain resource allocation and utilization plans
Coordinate with Practice Heads and Delivery Managers to identify resource requirements
Track resource availability and deployment across projects
Support monthly forecasting and workforce planning activities
Generate resource management and utilization reports
Vendor & Outsourcing Management
Liaise with approved vendors and partners to source suitable candidate profiles
Ensure timely receipt of profiles against approved requirements
Coordinate interview schedules with hiring managers
Track recruitment progress and ensure closure within defined SLAs
Support onboarding and deployment of partner resources
Procurement & Invoice Management
Create and track Purchase Requisitions (PRs)
Coordinate with Procurement and Finance teams to ensure timely processing
Review and track vendor invoices
Follow up on invoice approvals and payment status
Maintain procurement and invoice trackers
Reporting
Maintain dashboards and trackers for resource demand, fulfillment, utilization, and procurement activities
Prepare periodic reports and send them to SBU GRC Lead
Escalate risks impacting resource fulfillment, onboarding, or invoicing timelines
Skills Required
Resource Management
Workforce Planning
Vendor Management
Recruitment Coordination
Forecasting and Capacity Planning
Procurement Processes
Financial Tracking
Advanced Excel
Power BI (preferred)
Solid stakeholder management
Education
Bachelor of Computer Engineering (preferred); equivalent degree in a related discipline considered