Customer Support Executive - Full Time - Freshers

We are looking for a Customer Support Executive to join our team in Gurgaon. This is a full-time position ideal for individuals with 0 to 2 years of experience. As a Customer Support Executive, you will be the first point of contact for our customers, providing them with assistance and support.Key Responsibilities:- Respond to Customer Inquiries: You will handle incoming calls, emails, or chats from customers, answering their questions and resolving any issues they may have.- Provide Product Information: You will assist customers by explaining our products and services, guiding them through features and benefits to help them make informed decisions.- Resolve Complaints: You will manage customer complaints professionally, using effective problem-solving skills to ensure customer satisfaction and loyalty.- Maintain Customer Records: You will document customer interactions and update their information in the database, ensuring accuracy and completeness for future reference.- Collaborate with Teams: You will work closely with other departments, such as sales and technical support, to provide seamless service to customers and address their needs.Required Skills and Expectations:Candidates should be at least 12th pass, with strong communication skills in English and any regional languages. Being patient and understanding is crucial for resolving customer issues. A basic understanding of computer applications is expected, along with a willingness to learn. You should be able to work well in a team and be eager to help others. Punctuality and a positive attitude towards work are also important traits for this role.Experience0 - 2 YearsNo. of Openings50Education12th PassRoleCustomer Support ExecutiveIndustry TypeCall Centre / BPO / ITES / LPOGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeFace Interview LocationStefto Management Srevices, Plot No. 112, 1st Floor, Udhyog Vihar, Phase-I, Gurugram, Haryana-122016