Customer Service/Customer Support - Internship

About the internship:Selected intern's day-to-day responsibilities include:

1. Key Responsibilities

Collect complete and required documents from students.

Ensure all documents are clear, properly scanned, and readable.

Follow up with students through calls, WhatsApp, and email for pending documents.

Make 80+ calls per day and maintain proper follow-up records.

Communicate with students in a polite and professional manner.

Ensure timely completion of documentation and update the status regularly.

Required Skills

Good communication and interpersonal skills.

Polite and professional communication.

Comfortable with calling and student follow-ups.

Basic knowledge of email, WhatsApp, and MS Excel/Google Sheets.

Ability to manage daily targets and follow-ups.Who can apply:Only those candidates can apply who:are available for full time (in-office) internshipcan start the internship between 5th Oct'26 and 9th Nov'26are available for duration of 3 monthsare from Noida onlyhave relevant skills and interests* Women wanting to start/restart their career can also apply.Stipend:INR₹ 4,000 - 5,000 /monthDeadline:[hidden]:59:59Other perks:Certificate, Flexible work hours, Informal dress codeSkills required:MS-Office, MS-Excel and English Proficiency (Spoken)About Company:Institute of Management & Technical Studies (IMTS) Distance Education, is a self-governing institute established in 2001. We also work as a counseling and guidance center for various distance education universities. The main aim of IMTS is to promote distance education so that every individual gets a chance to get educated and not fall back due to the financial issue, distance and time problem. Distance education and distance learning are one where a student does not have to go to an institute regularly but can complete the course like regular courses by doing all classes, assignments, and projects from home or online education. It is a great opportunity for students to study and work and not feel the monetary burden too much.

Responsibilities

Selected intern's day-to-day responsibilities include:

1. Key Responsibilities

Collect complete and required documents from students.

Ensure all documents are clear, properly scanned, and readable.

Follow up with students through calls, WhatsApp, and email for pending documents.

Make 80+ calls per day and maintain proper follow-up records.

Communicate with students in a polite and professional manner.

Ensure timely completion of documentation and update the status regularly.

Required Skills

Good communication and interpersonal skills.

Polite and professional communication.

Comfortable with calling and student follow-ups.

Basic knowledge of email, WhatsApp, and MS Excel/Google Sheets.

Ability to manage daily targets and follow-ups.