Hiring Freshers || Airport Representative
Aviindia Institute of Aviation and Hospitality Management Verified employer
Actively hiring · Posted 5d ago · JEV26103F634E7944
Job description
We are looking for a dedicated Airport Representative in Kolkata who will assist travelers and ensure a smooth airport experience. This is an entry-level position suitable for recent graduates or those with minimal work experience.Key Responsibilities:1. Customer Assistance: Greet and assist passengers at the airport. Provide necessary information about flights, check-in procedures, and airport facilities to enhance their travel experience.2. Coordination with Airline Staff: Work closely with airline personnel to facilitate timely check-ins and boarding. Report and resolve any issues that may arise during the airport process.3. Information Desk: Manage the information desk for passengers needing help. Answer queries regarding routes, schedules, and lost luggage efficiently and politely.4. Handling Documentation: Assist passengers in completing necessary travel documents, such as boarding passes and customs forms, ensuring compliance with airline regulations.5. Problem Solving: Address passenger concerns and conflicts calmly and effectively. Provide solutions to enhance customer satisfaction and maintain a positive atmosphere at the airport.Required Skills and Expectations:Candidates should have completed their 12th grade and possess good communication skills in English and Hindi. A positive attitude and the ability to work in a fast-paced environment are essential. Being a team player and demonstrating excellent customer service skills will be crucial in this role. Flexibility to work varied shifts, including weekends and holidays, is expected.Experience0 - 1 YearsNo. of Openings20Education12th PassRoleAirport RepresentativeIndustry TypeAviation / Airline / AerospaceGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeWalk-in interview locationKolkata
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