UX UI Design

📍 About Volunteer Yatra

Volunteer Yatra is a purpose-driven nonprofit organization dedicated to creating meaningful social impact through volunteer-led initiatives across India. We connect passionate individuals with grassroots projects in areas such as education, community development, and social upliftment.

We have a live, running digital platform that enables volunteers to discover programs, apply, and engage with our initiatives. The foundation is strong — now we’re looking for an expert UX/UI Designer to elevate the experience.

Our goal is simple: optimize, simplify, and future-proof our platform to create a seamless, intuitive, and scalable user experience that reflects our mission and impact.

🎯 Role Overview

We are seeking an experienced UX/UI Designer who can critically evaluate our existing product, identify friction points, and transform the platform into a modern, user-first, future-ready system.

This is not a “build from scratch” role — this is about refinement, clarity, scalability, and intelligent design evolution.

You’ll work closely with product managers, engineers, and stakeholders to create a simple-to-use, elegant, and performance-driven experience.

🚀 Key Responsibilities

Conduct a comprehensive UX audit of the existing platform

Identify usability gaps, inconsistencies, and user friction

Redesign and optimize user journeys for volunteers and administrators

Improve navigation, information architecture, and interaction flows

Enhance visual hierarchy, accessibility, and UI consistency

Build or refine a scalable design system and UI component library

Create wireframes, prototypes, and high-fidelity designs

Ensure cross-device responsiveness (web & mobile)

Conduct usability testing and implement data-driven improvements

Collaborate closely with developers to ensure high-quality implementation

Design with long-term scalability and adaptability in mind

🧠 What We’re Looking For

4+ years of experience in UX/UI design

Strong portfolio demonstrating optimization of live digital products

Experience improving usability for mission-driven or impact platforms (preferred)

Expertise in user research, journey mapping, and interaction design

Proficiency in Figma (or similar design tools)

Experience building or scaling design systems

Strong understanding of accessibility and inclusive design

Ability to balance user empathy with organizational goals

Excellent communication and stakeholder presentation skills

⭐ Bonus Points

Experience working with nonprofit, community, or volunteer platforms

Experience redesigning multi-step application or onboarding journeys

Familiarity with front-end development principles

Experience with performance and conversion optimization

💡 What Success Looks Like

A cleaner, simpler, more intuitive volunteer experience

Reduced friction in program discovery and application flows

A unified and scalable design system

A platform that feels modern, trustworthy, and aligned with our mission

A future-ready digital experience that supports long-term growth

If you’re passionate about transforming good platforms into exceptional, simple, and scalable experiences — and want your work to directly contribute to social impact — we’d love to hear from you.