Freshers & Experience || Full Time || Airport Passenger Service Associate

As an Airport Passenger Service Associate in Kolkata, you will play a vital role in ensuring a smooth and pleasant experience for passengers traveling through the airport. Your primary responsibilities will include:- Greeting Passengers: Welcoming travelers as they arrive and assisting them with any questions or concerns they may have, creating a positive first impression.- Check-in Assistance: Helping passengers check in by guiding them through the process and ensuring they have the necessary documents ready for verification.- Handling Baggage: Assisting passengers with their luggage, including tagging and directing them to the appropriate baggage claim areas.- Providing Information: Offering up-to-date information regarding flight schedules, boarding gates, and airport services to ensure passengers are well-informed.- Resolving Issues: Addressing any concerns or problems that arise during the travel experience, such as ticketing errors or flight delays, while maintaining a calm and professional demeanor.To succeed in this role, you should have excellent communication skills to interact effectively with passengers and team members. A friendly and approachable attitude is essential, as well as the ability to work under pressure in a fast-paced environment. Basic computer skills are necessary for managing check-in systems. Additionally, you should be punctual and reliable, as flights operate on strict schedules, and your presence is important for maintaining operational smoothness. Previous experience in customer service is a plus, but not mandatory.Experience0 - 2 YearsNo. of Openings70Education12th PassRoleAirport Passenger Service AssociateIndustry TypeHotel / Travel / Airline / HospitalityGender[ Male / Female ]Age Limit18 - 33 Yrs.Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeBenefits includeFlexible Working Hours, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, ESI, Food/Meals, 5 Working DaysFace Interview LocationPlot No 161, Ultadanga Main Rd, CIT Scheme VII M , Ultadanga, Kolkata, West Bengal 700054