Service Coordinator

Job highlights

• LaptopJob DescriptionJob Responsibilities:
• Handle customer calls during emergency situations, providing immediate and considerate support.
• Arrange for nearby technicians or towing vehicles to assist customers.
• Coordinate with service teams to ensure timely and efficient service delivery.
• Maintain accurate records of customer interactions and service requests.
• Communicate effectively with customers in a minimum of three languages, including Malayalam and English.Qualifications:
• Proficiency in English , Malayalam & Hindi
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Prior experience in customer service or roadside assistance is preferred but not mandatory.Employment Type: Full-timeCompensation:
• Competitive salary
• Monthly performance-based incentivesApplication Process: Interested candidates should bring their original certificates, an updated resume, and all previous employment details, including a relieving letter or

Job Responsibilities: • Handle customer calls during emergency situations, providing immediate and considerate  support. • Arrange for nearby technicians or towing vehicles to assist customers. • Coordinate with service teams to ensure timely and efficient service delivery. • Maintain accurate records of customer interactions and service requests. • Communicate effectively with customers in a minimum of three languages, including  Malayalam and English. Qualifications: • Proficiency in English , Malayalam & Hindi • Excellent communication and interpersonal skills. • Strong organizational skills and attention to detail. • Prior experience in customer service or roadside assistance is preferred but not mandatory. Employment Type: Full-time Compensation: • Competitive salary • Monthly performance-based incentives Application Process: Interested candidates should bring their original certificates, an updated  resume, and all previous employment details, including a relieving letter or experience letter, to  the interview. Interview Location: Roda - Emergency Services 3rd Floor, Ettuparayil Business Square, Door No.52, 3274/C3, NH - 47, opp. Decathlon, Vyttila, Ernakulam, Kerala 682019 Direct Interviews will be conducted Monday to Friday 10.00 Am to 04.00 Pm Contact: Neenu V Nair - Hr Manager - [hidden] - [hidden] Zaman Zoorath- Admin - [hidden] - [hidden] Join us at Roda Assistance Pvt Ltd and be a part of a dedicated team that provides essential