Project Manager - Tech

ROLES AND RESPONSIBILITIES

Essential Functions:

Handle a portfolio of projects and clients in parallel from Fortune 1000 companies and across geographies.

Plan for a quarter ahead and develop an execution plan for projects and people in the team. Need to be ahead of both client and internal resources in planning and execution.

Establish and maintain strong relationships with product delivery, the sales team, client and account managers.

Make sure that the projects are achieving promised business value/RoI and figure out ways to achieve it if there is a gap.

Build Rapport with clients and manage those effectively, high end consulting touch would be required

Manage escalations, variations, complexities in projects effectively.

Able to effectively use the established frameworks in project execution, client handling, resource utilization, resource mentoring etc.

Directly supervises functional consultants, solution architects; conducts employee performance reviews/evaluations and career development discussions

Manage up- Make sure to keep the higher management honest and able to strike a right balance between issues/items that are to be escalated vs that are to be handled.

REQUIREMENTS AND QUALIFICATIONS

Education:

Bachelor's or Master’s Degree (preferably from a top reputed university)

Strong presentation and facilitation skills with small and large groups

Strong analytical skills with the ability to understand Fortune 1000 client business complexities and handle those

Experience:

Overall 8+  years of professional services experience with extensive experience in customer facing  roles and involved in requirements gathering, gap analysis, feasibility study etc.

Minimum 2 years of experience as Project manager or equivalent role demonstrating management and leadership experience, preferably in a fast paced consulting / professional services set-up.

Minimum 1 year of experience managing large portfolio, leading cross-functional teams and tracking the project progress against the plans

Experience in leading and mentoring people as part of the project life cycle.

Experience in following the established processes/standards/templates to achieve successful results.

Experience with Invoice-to-Cash related business process is desirable

Critical Knowledge, Skills, and Abilities Requirements:

Excellent communication and presentation skills

Team management and collaboration skills

Strong organizational skills and detail oriented

Ability to negotiate with stakeholders and have challenging discussions

Proven problem solving, risk mitigation and analytical skills

Excellent team and interpersonal skills

Strong ownership to drive the projects from start to finish with maximum client delight