International BPO Executive

Job highlights

• Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Internet Allowance, Flexible Working Hours, Health Insurance, ESI (ESIC), Food/Meals, Accommodation, 5 working days, One-way cabJob DescriptionHiring Partner: Elevate XWe Are Hiring for Vendor Support International ProcessLocation: PuneOpenings: 800 PlusEligibility CriteriaGraduates and Undergraduates can applyMinimum 6 months of experience in an International Process is mandatoryExperience in a payment related process will be highly preferredGood English communication and basic computer skills are requiredKey ResponsibilitiesHandle Vendor queries through voice and chat supportAssist sellers with queries related to orders, payments, refunds, returns, account related issues, and product listingsUnderstand Vendor concerns and provide accurate and timely resolutionsTroubleshoot issues by following defined process guidelines and standard operating proceduresMaintain accurate records of cu

Hiring Partner: Elevate X We Are Hiring for Vendor Support International Process Location: Pune Openings: 800 Plus Eligibility Criteria Graduates and Undergraduates can apply Minimum 6 months of experience in an International Process is mandatory Experience in a payment related process will be highly preferred Good English communication and basic computer skills are required Key Responsibilities Handle Vendor queries through voice and chat support Assist sellers with queries related to orders, payments, refunds, returns, account related issues, and product listings Understand Vendor concerns and provide accurate and timely resolutions Troubleshoot issues by following defined process guidelines and standard operating procedures Maintain accurate records of customer and seller interactions in the CRM Escalate complex issues to the appropriate team as per the escalation matrix Maintain high standards of customer satisfaction and service quality Meet defined productivity, quality, and customer service targets Handle international sellers professionally while maintaining effective communication Salary and Benefits CTC up to 35000 per month Working Days 5.5 days per week Shifts Rotational shifts for both male and female candidates Week Off Rotational Travel One way cab facility available during odd hours Why Join Us 800 Plus immediate openings International process exposure Competitive salary package One way cab facility during odd hours Opportunity to build a career in international seller support