Customer Support executive

Are you passionate about SaaS products that overcome new emerging challenges? Then you would love to know more about this opportunity with an emerging SAAS player in the Beauty & Wellness space!Responsibilities:

Possessing excellent product knowledge to enhance customer experience

Ability to conduct product demos, understand customer requirements and recommend solutions for different business use cases using our suite of tools & platforms.

Assist sales team with upsell of new products to customers based on usage...

Proactively engage with customers to provide support & assist while onboarding to reduce their time to "Glam! moments."

Maintaining a pleasant working environment for your team

Basic Requirements:

A bachelor’s degree in administration or related field.

Excellent interpersonal, written & oral communication skills

Usage of innovative methods for conflict resolution

Must be fluent in English & Hindi