Customer Support Specialist - US Healthcare process

Customer Support Specialist US Healthcare Process

Location: Wagle Estate, Thane West

Job Type: Full-Time

Shift: Any Rotational Shifts (24/7), no shifts at midnight

Salary: Depends on last drawn (max 40k in hand)

5 days working, 2 rotational week-offs

No transportation provided by the company

We are looking for a detail-orientated and customer-focused customer support specialist to join our US healthcare process team.

Required Skills & Qualifications

HSC, bachelor's degree or equivalent work experience.

13 years of experience in US healthcare customer service, medical billing (preferred)

Excellent verbal and written communication skills.

Ability to handle high-volume calls and multitask effectively.

Strong problem-solving abilities with a customer-first mindset.

Willingness to work US shifts. Preferred Qualifications

Experience in claims processing, provider support, patient support, or revenue cycle management.

Prior experience in a BPO or healthcare support environment. What We Offer

Competitive salary and performance incentives.

Health benefits and paid time off.

Training and continuous learning opportunities.

A supportive and growth-orientated work environment.

Compensation: Up to 37,487.78 per month

Work Location: In person .