International Customer Support Executive

About the job:Are you a skilled communicator with a passion for helping others? Do you have a knack for problem-solving and building strong relationships with clients? If so, Turito is looking for you to join our team as an L1 Support (Customer Support Executive)! In this role, you will be responsible for providing top-notch customer support to our clients.

Key Responsibilities:

1. Effectively communicating with clients to address their inquiries and concerns on time.

2. Utilizing your computer skills to navigate our systems and provide accurate information to clients.

3. Solving problems efficiently and effectively to ensure client satisfaction.

4. Interacting with clients to build and maintain positive relationships.

5. Providing support to clients through various channels, including phone, email, and chat.

6. Collaborating with internal teams to ensure client needs are met.

7. Continuously striving to improve the customer support experience for our clients.

If you are a proactive and personable individual with a strong customer service background, we want to hear from you! Join Turito and help us deliver exceptional support to our valued clients.Who can apply:Only those candidates can apply who:have minimum 1 years of experienceare from Hyderabad onlySalary:₹ 2,00,000 - 3,50,000 /yearExperience:1 year(s)Deadline:[hidden]:59:59Other perks:5 days a weekSkills required:Client Interaction, Problem Solving, Computer skills, Client Relationship Management (CRM), Client Relationship, Interpersonal skills, Effective Communication and Customer SupportAbout Company:Turito is a revolutionary e-learning platform designed to provide quality education both online and on campus, with highly experienced faculty (10-25 years). Turito offers two-year integrated classroom coaching for IIT-JEE and NEET aspirants at its Hyderabad campus, as well as online coaching for a wide range of competitive exams. These include IIT-JEE, NEET, SAT, ACT, PSAT, Subjective SAT, AP exams, Olympiads, and foundation courses for students from Class 4 to 12 (CBSE, ICSE, and State syllabi). Additionally, Turito provides comprehensive support in the college application process, helping students gain admission into top Ivy League schools. The platform is committed to delivering high-quality education in subjects such as English, mathematics, reading comprehension, and writing skills, with a proven track record of success in competitive exams.

Responsibilities

Are you a skilled communicator with a passion for helping others? Do you have a knack for problem-solving and building strong relationships with clients? If so, Turito is looking for you to join our team as an L1 Support (Customer Support Executive)! In this role, you will be responsible for providing top-notch customer support to our clients.

Key Responsibilities:

1. Effectively communicating with clients to address their inquiries and concerns on time.

2. Utilizing your computer skills to navigate our systems and provide accurate information to clients.

3. Solving problems efficiently and effectively to ensure client satisfaction.

4. Interacting with clients to build and maintain positive relationships.

5. Providing support to clients through various channels, including phone, email, and chat.

6. Collaborating with internal teams to ensure client needs are met.

7. Continuously striving to improve the customer support experience for our clients.

If you are a proactive and personable individual with a strong customer service background, we want to hear from you! Join Turito and help us deliver exceptional support to our valued clients.