Retail Sales Executive

Job Title: Retail Sales Executive Department: Retail Sales Job SummaryWe are looking for an energetic and customer-focused Retail Sales Executive to support store sales, provide excellent customer service, and ensure smooth day-to-day store operations. The candidate will be responsible for understanding customer requirements, product presentation, sales conversion, and achieving individual and store sales targets. Key ResponsibilitiesSales & Customer ServiceWelcome and assist customers in the store and understand their requirements. Provide accurate information about products, fabrics, sizes, colours, and pricing. Recommend suitable products based on customer preferences and requirements. Drive sales through effective communication, upselling, and cross-selling. Achieve individual sales targets and contribute to overall store targets. Build strong customer relationships and encourage repeat purchases. Store OperationsSupport the Store Manager in daily store operations. Maintain proper product display, store presentation, and visual merchandising standards. Ensure the sales floor is clean, organized, and customer-ready. Support promotional activities and seasonal campaigns. Billing & POSHandle billing and POS transactions accurately. Ensure proper cash/card/UPI transaction handling as per company procedures. Assist with daily sales reconciliation and basic store reporting. Inventory ManagementAssist in stock receiving, tagging, arrangement, and replenishment. Ensure products are properly displayed and available on the sales floor. Support physical stock counts and inventory audits. Report stock shortages, damages, or discrepancies to the Store Manager. Customer ExperienceHandle customer queries and basic complaints professionally. Ensure a positive and consistent customer experience. Maintain professional grooming and service standards at all times. Key Performance Indicators (KPIs)Individual sales target achievement Store sales contribution Conversion rate ATV & UPT Customer satisfaction Upselling and cross-selling performance Billing accuracy Stock handling and inventory accuracy Qualification & ExperienceHSC / Graduate preferred. 1–3 years of experience in retail sales , preferably in Apparel, Textile, Fashion, Lifestyle, or related industries. Freshers with good communication and sales skills may also be considered. Basic knowledge of POS systems and retail operations preferred. Skills & CompetenciesExcellent communication and customer-handling skills Sales and target-oriented approach Product and fabric knowledge Strong interpersonal skills Positive and energetic attitude Teamwork and coordination Basic computer/POS knowledge Good grooming and professional presentation Willingness to learn and grow in retail