Senior CRM D365 Developer/Lead

Contract: 6 months, with potential extension based on project needs and performanceLocation: Bengaluru or Chennai, IndiaWork Mode: Hybrid from Infosys office from day oneRole Summary:We are seeking a Senior Dynamics 365 CRM Developer / Technical Lead to design, build, integrate, and support Microsoft Dynamics 365 Customer Engagement solutions. The role includes hands-on development, technical leadership, support issue resolution, and mentoring junior developers in an Agile delivery environment.Click to apply: [hidden] Responsibilities:- Develop and customize Microsoft Dynamics 365 CE Online solutions across Sales, Service, and Marketing modules.- Build and maintain plugins, workflows, business process flows, Power Automate flows, and Dataverse customizations.- Develop integrations using Azure Functions, Web API, REST APIs, JavaScript, C#/.NET, and SQL.- Configure Dataverse security roles, data models, forms, views, business rules, and solution components.- Use Azure DevOps for work tracking, source control, build/release processes, and delivery coordination.- Troubleshoot CRM support issues, coordinate timely closure, and identify recurring problems for long-term fixes or cost optimization.- Review code, guide junior developers, and ensure solutions follow agreed architecture, quality, and security standards.- Participate in Agile/Scrum ceremonies, estimation, sprint planning, and delivery reporting.Required Skills and Experience:- 6+ years of hands-on experience, or equivalent practical expertise, in Microsoft Dynamics CRM / Dynamics 365 CE development.- Strong experience with Dynamics 365 CE Online, Dataverse, plugins, workflows, Power Automate, C#/.NET, SQL, Web API, REST APIs, and Azure Functions.- Experience with JavaScript-based CRM customizations and CRUD operations through Web API calls.