Intelligent Automation Support Specialist (Gurugram)

About the Chance

Job Type: Permanent

Application Deadline: 16 August 2026

Job Description

Title Intelligent Automation Support Specialist

Department Enterprise Process

Location India (Gurgaon)

Reports To Intelligent Automation Support Manager

Level Application Support - 3

Were proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this By working together - and supporting each other - all over the world. So, join our Enterprise Process team and feel like youre part of something bigger.

About Enterprise Process

Enterprise Process provides ground breaking solutions to deliver sustainable business value. By powerfully combining both the human and digital workforce, Enterprise Process places itself in a leading position to respond and adapt in a continuously evolving ecosystem to achieve Fidelitys strategic goals, deliver best in class service to our clients, and provide exciting growth opportunities for our employees.

Enterprise Process comprises of:

Delivery Enablement supports delivery by building capability, providing business process support, ensuring tools and methodologies remain up-to-date with industry technology developments and delivering the ongoing control framework for our new process orchestration, automation and digitisation solutions

Delivery achieves leading edge process improvement and manage orchestration, automation platforms, ensuring change is sustained by equipping the business with the right skills, tools and techniques

About the role

As part of the Enterprise Process team, the Intelligent Automation Support Specialist will play a key role in advancing Fidelitys enterprise-wide business process agenda and embedding innovation across the organisation. This role ensures consistent standards and practices are maintained to maximise business value and deliver highquality process outcomes.

In this production support capacity, you will be responsible for the smooth and reliable operatio .