Freshers For Passenger Service Associate - Howrah
Go Star Aviation Verified employer
Actively hiring · Posted today · JEV261047C09283D3
Job description
We are looking for a dedicated Passenger Service Associate to provide excellent service to our passengers at Howrah Bridge in Howrah. This is a full-time position suitable for individuals with 0 to 4 years of experience, and a minimum education of 10th grade.Key Responsibilities:1. Customer Assistance: Greet and assist passengers with their inquiries, providing information about services, schedules, and ticketing processes.2. Ticket Sales: Handle ticket sales efficiently, ensuring that all transactions are completed accurately and promptly.3. Issue Resolution: Address and resolve passenger issues or complaints in a professional manner, ensuring a positive travel experience.4. Safety and Security: Maintain a safe environment for all passengers by following safety protocols and reporting any suspicious activities.5. Documentation: Keep accurate records of passenger interactions, sales, and inventory as required by management.Required Skills and Expectations:Candidates should have strong communication skills to interact effectively with passengers. A friendly and approachable attitude is essential for creating a welcoming environment. Basic computer skills are necessary for handling ticket sales and documentation. The ability to work well under pressure and multitask in a busy setting is crucial. Being a team player with a strong commitment to customer service will significantly contribute to your success in this role.Experience0 - 4 YearsNo. of Openings80Education10th PassRolePassenger Service AssociateIndustry TypeHotel / Travel / Airline / HospitalityGender[ Male / Female ]Age Limit20 - 33 Yrs.Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeBenefits includeFlexible Working Hours, Overtime Pay, PF, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way CabFace Interview Locationkolkata mintopark
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