Senior Benefits Analyst

About the roleBenefits AdministrationAdminister employee benefits programs across health, welfare, retirement, and ancillary plans, ensuring accuracy and a positive employee experience.Process enrollment transactions, qualifying life events, and employee data changes in the HRIS; partner with carriers and vendors to resolve discrepancies.Serve as a Tier 3 resource for employee benefits inquiries, providing clear and timely guidance on plan provisions, eligibility, and enrollment processes.Assist with benefits billing processes, including data validation and submission support; U.S. team retains payment authorization. Partner with the Global Benefits Program Manager to support international benefits administration across multiple countries, including enrollment coordination, billing reconciliation, and carrier data management.Support routine plan administration tasks for international programs, including data pulls, eligibility tracking, and audit support.Compliance & Audit Support the preparation and coordination of recurring U.S. benefits compliance obligations, including annual filings, regulatory reporting, and plan documentation.Execute a portfolio of recurring data audits across benefit programs to ensure enrollment accuracy, eligibility integrity, and data quality.Prepare audit documentation, organize supporting materials, and manage audit checklists; escalate findings and flag discrepancies to the U.S. team for resolution.Monitor ongoing compliance obligations and proactively surface issues to the appropriate U.S. owner.Who you areDetail-oriented and process-driven. You take ownership of complex, multi-step processes and execute them with precision and consistency. Proactive and accountable. You identify issues before they become problems, escalate clearly with documented findings, and follow through to resolution.Collaborative. You work seamlessly across time zones, building trust with U.S. counterparts through reliable communication and dependable follow-through.Analytically minded. You’re comfortable working with data across HRIS and vendor platforms — pulling reports, spotting anomalies, and organizing findings clearly. Effective in Cloud HQ. You thrive in a remote, asynchronous environment, communicate clearly in writing, and build trust without in-person presence.Curious about the ‘why’. You want to understand the context behind the work, not just complete tasks — and you ask questions when something doesn’t add up.Qualifications4+ years of experience in benefits administration, HR operations, or a related fieldExperience administering health, welfare, and/or retirement benefit programs Familiarity with benefits compliance concepts and regulatory obligations is a strong plus Experience supporting global or international benefits programs preferred Proficiency with Workday or a comparable HRIS; comfortable running reports and processing benefit transactions Strong Excel or Google Sheets skills for data reconciliation and reporting Excellent written communication skills in English; able to communicate clearly with employees, vendors, and global counterparts Comfortable managing multiple priorities in a fast-paced, asynchronous, remote environment