CRM Manager

Job highlights

• Annual Bonus, PF, Mobile Allowance, Internet Allowance, LaptopJob Description# Sales Team Lead / Senior CRM - Automotive Spare Parts Export.Location: roshanara road Delhi, IndiaKey Responsibilities: - Lead and support the sales team, including CRMs, Business Development Executives and Sales Support, and ensure day-to-day sales activities are completed on time.- Monitor leads, enquiries, quotations and follow-ups to ensure timely action and a healthy sales pipeline.- Work with the team to achieve the sales targets set by Management and track progress regularly.- Handle key customers and important business opportunities directly through calls, WhatsApp and Zoom meetings to build relationships, resolve queries and close business.- Manage the sales process from enquiry and quotation to order conversion, order processing, dispatch and repeat business.- Support the team in handling difficult enquiries, negotiations and customer issues and step in where escalation is required.- Coach and guid

# Sales Team Lead / Senior CRM - Automotive Spare Parts Export. Location: roshanara road Delhi, India Key Responsibilities: - Lead and support the sales team, including CRMs, Business Development Executives and Sales Support, and ensure day-to-day sales activities are completed on time. - Monitor leads, enquiries, quotations and follow-ups to ensure timely action and a healthy sales pipeline. - Work with the team to achieve the sales targets set by Management and track progress regularly. - Handle key customers and important business opportunities directly through calls, WhatsApp and Zoom meetings to build relationships, resolve queries and close business. - Manage the sales process from enquiry and quotation to order conversion, order processing, dispatch and repeat business. - Support the team in handling difficult enquiries, negotiations and customer issues and step in where escalation is required. - Coach and guide team members, review their work and help improve follow-up, conversion and overall performance. - Coordinate with Management, Purchase, Operations and Accounts for pricing, product availability, order processing, customer queries and smooth fulfilment. - Share regular updates with Management on sales performance, pipeline, important opportunities and challenges, and communicate relevant inputs to the team. - Represent to company at international trade shows and exhibitions when required. Requirements 4–6 years of experience in B2B export sales, preferably with some experience guiding or managing a sales team. Strong communication, coordination, negotiation and follow-up skills. Ambitious, proactive and target-oriented, with the ability to build customer relationships and take ownership of sales activities. Experience in automotive spare parts is an advantage but not essential. CTC: 6.5 to 7.5 LPA