Business Operations Lead | Build the Operating Engine GoToFR.com | Remote, India ₹50,000-₹75,000/month

Full-time | Remote, India | Monday-Saturday

UAE business-hours overlap required

About GoToFR

GoToFR connects business strategy with execution through 3S (Service Scale System) coaching, implementation projects and specialist support.

The opportunity

We are looking for a Business Operations Lead who can turn plans into execution.

You will sit across the business and make sure priorities move, owners are clear, systems work, specialists deliver and important issues do not remain unresolved.

The objective is simple:

Make the business move every day with clear ownership, reliable systems and minimal dependence on the founder.

What you will own

Coordinate daily priorities across Sales, Content, Programmes, Admin and external specialists.

Resolve delays and keep commitments on track.

Turn approved business and system designs into working processes.

Coordinate automation, CRM, website and funnel specialists.

Test workflows before they go live.

Track leads, conversions, collections, delivery readiness and costs.

Identify missed opportunities and coordinate action with Sales.

Find, interview and shortlist talent, operating partners and project managers.

Coordinate onboarding and agreements.

Coordinate project handovers and resource readiness.

Manage escalations until appropriate project ownership is established.

Maintain SOPs.

Maintain a concise weekly operating dashboard.

What you bring

Experience running a small business, service business or team.

Strong operational follow-through.

Good CRM judgement.

Recruitment experience.

Basic commercial and financial analysis.

Process improvement capability.

Strong coordination skills.

Ability to manage specialists without needing to perform their technical work yourself.

Comfortable working independently in a remote environment.

First 90 days

You should establish:

One reliable operating dashboard.

Clear task ownership.

Tested core workflows.

Reliable hiring pipeline.

Better follow-through across Sales, Content and Admin.

Clear visibility of unresolved issues and operational risks.

Success is measured by

On-time commitments

Unresolved issues

CRM follow-through

Workflow reliability

Hiring pipeline

Spending against budget

Operational visibility

Apply

Send:

CV

One example of a team or process you improved

Expected compensation

Availability / notice period

Screening questions

Tell us about a small team or business operation you have personally managed.

Give one example of a process you improved. What was broken, what did you change and what happened?

How would you manage five different specialists who are all waiting for decisions or inputs from each other?

What tools have you used for CRM, project management or operational dashboards?