IT Engineer

Review CriteriaStrong IT Engineer Profile4+ years of hands-on experience in Azure/Office 365 compliance and management, including policy enforcement, audit readiness, DLP, security configurations, and overall governance.Must have strong experience handling user onboarding/offboarding, identity & access provisioning, MFA, SSO configurations, and lifecycle management across Windows/Mac/Linux environments.Must have proven expertise in IT Inventory Management, including asset tracking, device lifecycle, CMDB updates, and hardware/software allocation with complete documentation.Hands-on experience configuring and managing FortiGate Firewalls, including routing, VPN setups, policies, NAT, and overall network security.Must have practical experience with FortiGate WiFi, AP configurations, SSID management, troubleshooting connectivity issues, and securing wireless environments.Must have strong knowledge and hands-on experience with Antivirus Endpoint Central (or equivalent) for patching, endpoint protection, compliance, and threat remediation.Must have solid understanding of Networking, including routing, switching, subnetting, DHCP, DNS, VPN, LAN/WAN troubleshooting.Must have strong troubleshooting experience across Windows, Linux, and macOS environments for system issues, updates, performance, and configurations.Must have expertise in Cisco/Polycom A/V solutions, including setup, configuration, video conferencing troubleshooting, and meeting room infrastructure support.Must have hands-on experience in Shell Scripting / Bash / PowerShell for automation of routine IT tasks, monitoring, and system efficiencies.Job Specific Criteria:CV Attachment is mandatoryQ1. Please share details of experience in troubleshooting (Rate out of 10, 10 being highly experienced) A. Windows Troubleshooting B. Linux Troubleshooting C. Macbook TroubleshootingQ2. Please share details of experience in below process (Rate out of 10, 10 being highly experienced) A. User Onboarding/Offboarding B. Inventory ManagementQ3. Please share details of experience in below tools and administrations (Rate out of 10, 10 being highly experienced) A. FortiGate Firewall B. FortiGate WiFi C. Antivirus Endpoint Central D. Networking E. Cisco/Polycom A/V solutions F. Shell Scripting/Bash/PowerShell G. Azure/Office 365 compliance and managementQ4. Are you okay for F2F round (Noida)?Q5. What's you current company?Q6. Are you okay for rotational shift (10am - 7pm and 2pm to 11pm)?Role & Responsibilities:We are seeking an experienced IT Infrastructure/System Administrator to manage, secure, and optimize our IT environment. The ideal candidate will have expertise in enterprise-grade tools, strong troubleshooting skills, and hands-on experience configuring secure integrations, managing endpoint deployments, and ensuring compliance across platforms.Administer and manage Office 365 suite (Outlook, SharePoint, OneDrive, Teams etc) and related services/configurations.Handle user onboarding and offboarding, ensuring secure and efficient account provisioning and deprovisioning.Oversee IT compliance frameworks, audit processes, and IT asset inventory management, attendance systems.Administer Jira, FortiGate firewalls and Wi-Fi, antivirus solutions, and endpoint management systems.Provide network administration: routing, subnetting, VPNs, and firewall configurations.Support, patch, update, and troubleshoot Windows, Linux, and macOS environments, including applying vulnerability fixes and ensuring system security.Manage Assets Explorer for device and asset management/inventory.Set up, manage, and troubleshoot Cisco and Polycom audio/video conferencing systems.Provide remote support for end-users, ensuring quick resolution of technical issues.Monitor IT systems and network for performance, security, and reliability, ensuring high availability.Collaborate with internal teams and external vendors to resolve issues and optimize systems.Document configurations, processes, and troubleshooting procedures for compliance and knowledge sharing.Ideal Candidate:Proven hands-on experience with:Office 365 administration and compliance.User onboarding/offboarding processes.Compliance, audit, and inventory management tools.Jira administration, FortiGate firewall, Wi-Fi, and antivirus solutions.Networking fundamentals: subnetting, routing, switching.Patch management, updates, and vulnerability remediation across Windows, Linux, and macOS.Assets Explorer/inventory managementStrong troubleshooting, documentation, and communication skills. Preferred Skills:Scripting knowledge in Bash, PowerShell for automation.Experience working with Jira and Confluence.Perks, Benefits and Work Culture:Competitive Salary PackageGenerous Leave PolicyFlexible Working HoursPerformance-Based BonusesHealth Care Benefits