Customer Support Specialist / Customer Service

Job Title: Customer Support Associate International Voice Process Location: Pune We are hiring Customer Support Associates for an International Voice Process at our Pune location. The role involves handling inbound/outbound customer interactions, resolving queries efficiently, and delivering excellent customer service in a fast-paced BPO environment. Handle customer calls for international clients professionally and efficiently Adhere to process guidelines and quality parameters Undergraduate/Graduate freshers are eligible to apply Graduates with experience in International Voice / BPO domain are also welcome Excellent verbal communication skills in English 5 days working ~Rotational shifts (as per business requirements) .