International Voice Process Associate
Smart Lion Private Limited Verified employer
Actively hiring · Posted 2d ago · JEV26104A9AE8802E
Job description
We are seeking an enthusiastic International Voice Process Associate to join our dynamic team in Gujarat. This role is ideal for individuals looking to start their career in the BPO industry, particularly in international voice processes. As an International Voice Process Associate, you will be responsible for handling inbound and outbound calls, providing exceptional customer service, and ensuring customer satisfaction. You will work in a fast-paced environment, catering to clients from the US and UK, and will be required to work night shifts. Key responsibilities include managing customer inquiries, resolving issues, and maintaining accurate records of customer interactions. The ideal candidate should possess excellent communication skills, a strong customer service orientation, and the ability to work effectively in a team. A graduate degree is preferred, and freshers are encouraged to apply. If you are looking for a challenging yet rewarding opportunity in the BPO sector, we would love to hear from you.
Key skills
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