Home Loan Processing Specialist I

About the position

We are seeking a Home Loan Processing Specialist to join our reputed company family! This position will provide quality customer service by obtaining necessary documentation for underwriting the loan file, ordering third party documentation, communicating directly with the customer and/or mortgage loan originator in a professional and effective manner to obtain necessary documentation, and provide proper disclosure as required by local, state, and federal regulations.

Responsibilities

Process mortgage loan applications including data entry, gathering customer information, credit verifications and document prep all within reputed company compliance rules.

Review files for completeness upon receipt and order credit reports, title, flood, and appraisals.

Communicate with attorneys, insurance companies and investors to obtain efficient closings.

Submit mortgage loan application file for underwriting approval.

Ensure closing documents are keyed and in compliance with regulations, policies, and procedures.

Collaborate with mortgage loan originators and processors to ensure closed files are in compliance.

Review funding documents to ensure accuracy prior to all loans being funded.

Input all HLD loans after closing into the HLD database.

Complete and mail approval and denial letters to applicants.

Provide customer service to mortgage loan originators, customers, external vendors, and loan investors.

Update the loan originators on the progress of the loan file in an efficient, accurate manner.

Contact the loan originator or the borrower to obtain any missing documents.

Requirements

Education and/or experience equivalent to an Associates Degree

3-5 years of loan related administrative work or some customer service-related field

Ability to communicate effectively with all levels of the organization

Self-motivated, with the ability and desire to learn and willingness to apply new procedures and concepts

Effective, basic, and efficient computer/technical skills and use of reputed company Office programs

Ability to work independently and as a team member under minimal supervision

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