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Customer Experience Advisor

Xperteez Technology Verified employer

Actively hiring · Posted 1d ago · JEV2610507ECFF2A6

Salary₹3,75,000 – ₹5,00,000 per year
Experience1 yr
LocationBangalore, Karnataka
Work modeRemote · Full time
Openings1
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Job description

About the job:APAC / UK / North AmericaRole Overview:Handle inbound and outbound customer interactions via calls, email, and chatResolve queries related to billing, accounts, and technical concernsIdentify upselling opportunitiesMaintain high-quality customer experience and meet performance metrics (CSAT, productivity)

Eligibility Criteria:Experience in International BPO voice / calling is mandatoryStrong communication skills in EnglishGraduation requiredWho can apply:Only those candidates can apply who:have minimum 1 years of experienceSalary:₹ 3,75,000 - 5,00,000 /yearExperience:1 year(s)Deadline:[hidden]:59:59

Responsibilities

APAC / UK / North AmericaRole Overview:Handle inbound and outbound customer interactions via calls, email, and chatResolve queries related to billing, accounts, and technical concernsIdentify upselling opportunitiesMaintain high-quality customer experience and meet performance metrics (CSAT, productivity)

Eligibility Criteria:Experience in International BPO voice / calling is mandatoryStrong communication skills in EnglishGraduation required

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