Opening For Assistant Manager-HDFC BANK

Key ResponsibilitiesBranch Operations & Service DeliveryManage day-to-day branch service desk operations, including cash processing, clearing operations, demand drafts, and general ledger reconciliation.Process account opening documentation, service requests, locker allocations, and electronic fund transfers (NEFT/RTGS/IMPS).Deliver high-quality customer service, handling HNI and retail client queries, service requests, and escalations promptly within established turnaround times (TAT).Cross-Selling & Portfolio GrowthIdentify financial needs of existing account holders and cross-sell HDFC Banks core product suit: Savings & Current Accounts (CASA), Fixed/Recurring Deposits, Debit/Credit Cards, and Personal/Business Loans.Support the distribution of third-party products, including Mutual Funds (NISM), Life Insurance, General Insurance, and wealth solutions.Collaborate with internal relationship teams to meet monthly branch portfolio expansion targets.Audit, Risk & Statutory ComplianceEnsure 100% compliance with internal HDFC Bank operational policies, KYC/AML mandates, and RBI guidelines.Coordinate internal, statutory, and concurrent branch audits with a target of zero high-risk audit observations.Maintain complete data accuracy, physical voucher management, and documentation integrity across desk operations.Team Coordination & Administrative OperationsSupervise, support, and guide frontline staff and customer service executives in routine desk operations.Ensure smooth functionality of branch infrastructure, including cash counting equipment, passbook printers, and self-service kiosks.Experience0 - 2 YearsNo. of Openings1EducationGraduateRoleAssistant ManagerIndustry TypeBankingGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeFace Interview LocationImpact HR and KM Solutions Near Canada Corner Signal Ravi Chambers Basements Below Laminate Gallery, Nashik