Customer Support/Relationship Executive

We are looking for a Client Relationship Executive to handle client communication and provide support for our software products. The role involves understanding client requirements, guiding them step-by-step, and ensuring smooth post-sales support. This is an office-based role. Training will be provided for our software and processes. Key Responsibilities: Handle client calls and messages professionally Understand client requirements and explain solutions clearly Assist clients with software setup and basic troubleshooting Follow up with clients for updates and issue resolution Coordinate with the internal technical team when required Maintain basic records of client interactions Ensure client satisfaction through clear and calm communication Skills Preferred: Good verbal communication skills (Hindi, Gujarati, English basic) Ability to listen patiently and explain things step-by-step Basic computer operation knowledge Willingness to learn new software and processes Comfortable handling client calls and follow-ups Calm and professional attitude Note: This is not a sales target or telecalling job . Training will be provided for the role. Why Join Us: Stable work environment Learning opportunity in software & client handling Long-term growth for the right candidate