Pre sales Associate

Job highlights

• PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, Food/MealsJob DescriptionKey Responsibilities- Handle inbound and outbound calls with prospective customers and leads.- Understand customer requirements including budget, preferred location, property type and purchase timeline.- Explain project details, specifications, amenities, pricing and offers to prospective customers.- Qualify leads based on customer requirements and purchase intent.- Follow up consistently with prospective customers through calls, WhatsApp and other communication channels.- Schedule and coordinate site visits for qualified prospects with the Sales team.- Maintain accurate lead details, call records, follow-ups and lead status in the CRM.- Coordinate with the Sales and Marketing teams for effective lead management and conversion.- Ensure timely follow-up on assigned leads and minimize pending leads.- Track lead movement, site visits and follow-up status.-

Key Responsibilities - Handle inbound and outbound calls with prospective customers and leads. - Understand customer requirements including budget, preferred location, property type and purchase timeline. - Explain project details, specifications, amenities, pricing and offers to prospective customers. - Qualify leads based on customer requirements and purchase intent. - Follow up consistently with prospective customers through calls, WhatsApp and other communication channels. - Schedule and coordinate site visits for qualified prospects with the Sales team. - Maintain accurate lead details, call records, follow-ups and lead status in the CRM. - Coordinate with the Sales and Marketing teams for effective lead management and conversion. - Ensure timely follow-up on assigned leads and minimize pending leads. - Track lead movement, site visits and follow-up status. - Prepare daily/weekly reports on calls, leads, follow-ups and site visits.  Required Skills - Excellent verbal and written communication skills. - Strong customer-handling and interpersonal skills. - Good convincing and persuasion abilities. - Strong follow-up and lead-management skills. - Target-oriented and proactive approach. - Ability to handle a high volume of calls and leads. - Basic understanding of the real-estate industry.