US Voice Process Executive

About the job:Key Responsibilities:

1. Make inbound/outbound calls to customers in the US.

2. Explain company services and answer customer queries professionally.

3. Generate and qualify leads.

4. Follow up with prospective customers to maximize conversions.

5. Update customer details and call outcomes in the CRM.

6. Achieve daily, weekly, and monthly targets for incentives.

7. Maintain high-quality communication and customer satisfaction.Who can apply:Only those candidates can apply who:have minimum 1 years of experienceSalary:₹ 2,00,000 - 2,40,000 /yearExperience:1 year(s)Deadline:[hidden]:59:59Other perks:5 days a weekSkills required:Client Interaction, Computer skills, Lead Generation, Sales and Effective CommunicationOther Requirements:1. Must be a Graduate.2. Excellent English communication skills (mandatory).3. Minimum of 6 months of experience in a US voice process preferred. Freshers with excellent communication skills may apply.4. Basic computer knowledge and typing skills.5. Ability to work night shifts (US timings).About Company:Our friendly, professional team in Kalyanpur steps in as a real extension of your own. We handle your sales outreach, manage administrative tasks, and provide round-the-clock customer support so you can focus on the big picture.

Responsibilities

Key Responsibilities:

1. Make inbound/outbound calls to customers in the US.

2. Explain company services and answer customer queries professionally.

3. Generate and qualify leads.

4. Follow up with prospective customers to maximize conversions.

5. Update customer details and call outcomes in the CRM.

6. Achieve daily, weekly, and monthly targets for incentives.

7. Maintain high-quality communication and customer satisfaction.