Team Leader

Lead, manage, and motivate the team to achieve daily and monthly targets. Monitor team performance and provide regular feedback. Handle client and customer escalations professionally. Maintain productivity, quality, and team discipline. Prepare daily, weekly, and monthly performance reports. Coordinate with management to achieve business objectives. Train and support team members to improve performance. Ensure smooth workflow and effective communication within the team. RequirementsMinimum 1–3+ years of Team Leader experience. Strong leadership and communication skills. CRM software knowledge is mandatory. Ability to manage targets and team performance. Problem-solving and decision-making skills. Proficiency in MS Excel and reporting.