Customer Service/Customer Support - Internship (WFH & Part Time)

About the internship:Selected intern's day-to-day responsibilities include:

A. Growth & Outreach

Get more users on board through campus outreach, social media, and student ambassador programs.

Find new and creative ways to make more people aware of our platform.

B. User Onboarding

Make the sign-up and profile setup super smooth and easy for new users.

Help keep our community real and authentic by verifying users.

Fix any issues that stop users from completing their onboarding.

C. Content & Education

Create simple guides, FAQs, and how-to content to help users understand features.

Make fun, engaging posts to announce new features and get people excited.

D. Numbers & Performance

Track key metrics like user activation, daily activity, and retention.

Look at what's working and what's not, and suggest ideas to improve engagement.

E. Community Management

Keep an eye on community health and ensure a safe, positive environment.

Make sure everyone follows community guidelines.

Quickly reply to user questions and solve their problems.

F. Data & Insights

Study how users interact with the platform to find growth blockers.

Turn user feedback and data into clear ideas for product and design improvements.

Create reports on user behavior and platform performance.

G. Experiments & Teamwork

Run small growth experiments to improve user sign-ups and engagement.

Test different ideas to see what drives adoption best.

Work closely with the Product, Growth, and Ops team to grow the platform.Who can apply:Only those candidates can apply who:are available for the work from home job/internshipcan start the work from home job/internship between 6th Oct'26 and 10th Nov'26are available for duration of 3 monthshave relevant skills and interests* Women wanting to start/restart their career can also apply.Stipend:INR₹ 10,000 - 50,000 /monthDeadline:[hidden]:59:59Other perks:Certificate, Letter of recommendation, Flexible work hours, 5 days a weekSkills required:English Proficiency (Written)Other Requirements:1. Interest in community building, social networking, and digital engagement platforms.2. Good communication and interpersonal skills.3. A proactive and welcoming personality suitable for community interaction.4. Comfort with social interaction and user engagement activities.5. Interest in contributing ideas and participating in business growth discussions.6. Female candidates are encouraged to apply, as 50% women candidates will be hired.About Company:Vedron is the operating layer for practical AI, partnering with frontier AI labs, enterprises, and government agencies to build and validate the next era of intelligent systems. Vedron's evaluation science platform combines model-agnostic methods with a verified network of 10,000+ domain experts across law, finance, science, medicine, engineering, public policy, and more. This expert network underpins structured, human-grounded evaluations, red team drills, and alignment workflows that meaningfully improve model performance and safety.Additional information:

Stipend Structure:

Fixed pay: ₹ 8,000 - 20,000 /month

Incentive pay: ₹ 2,000 - 30,000 /month

1. Panda is the world’s first AI-enabled double-date platform with a 50/50 gender ratio model.

2. The platform follows a no-paywall and no-rating approach for genuine user experiences.

3. Aadhaar verification is implemented to enhance user safety and authenticity.

4. Interns receive exclusive Panda merchandise and early access to new platform features.

5. The internship includes a certificate and a letter of recommendation.

6. High-performing candidates may receive opportunities for paid roles and leadership positions.

7. Interns are encouraged to contribute ideas that directly influence Panda’s growth and future direction.

Responsibilities

Selected intern's day-to-day responsibilities include:

A. Growth & Outreach

Get more users on board through campus outreach, social media, and student ambassador programs.

Find new and creative ways to make more people aware of our platform.

B. User Onboarding

Make the sign-up and profile setup super smooth and easy for new users.

Help keep our community real and authentic by verifying users.

Fix any issues that stop users from completing their onboarding.

C. Content & Education

Create simple guides, FAQs, and how-to content to help users understand features.

Make fun, engaging posts to announce new features and get people excited.

D. Numbers & Performance

Track key metrics like user activation, daily activity, and retention.

Look at what's working and what's not, and suggest ideas to improve engagement.

E. Community Management

Keep an eye on community health and ensure a safe, positive environment.

Make sure everyone follows community guidelines.

Quickly reply to user questions and solve their problems.

F. Data & Insights

Study how users interact with the platform to find growth blockers.

Turn user feedback and data into clear ideas for product and design improvements.

Create reports on user behavior and platform performance.

G. Experiments & Teamwork

Run small growth experiments to improve user sign-ups and engagement.

Test different ideas to see what drives adoption best.

Work closely with the Product, Growth, and Ops team to grow the platform.