Hiring Fresher - Airline Customer Service Representative - Indore

We are looking for an Airline Customer Service Representative in Indore, India, who will assist travelers with their inquiries and ensure a smooth travel experience. The ideal candidate should have strong communication skills and a passion for customer service, with 0 to 2 years of experience.In this role, you will be responsible for the following: 1. Handling Customer Inquiries: You will answer questions about flight schedules, ticket prices, and travel policies either over the phone or in person, providing accurate and helpful information to customers.2. Booking and Modifying Flights: You will assist customers in booking new flights or changing existing arrangements, ensuring all necessary details are gathered and processed correctly.3. Resolving Issues: When problems arise, such as flight delays or cancellations, you will assist customers in finding solutions, including rebooking flights or providing compensation options.4. Providing Support at the Airport: You may also need to guide customers through check-in procedures and help with baggage inquiries, ensuring a pleasant airport experience.To succeed in this role, you should have a high school diploma and strong interpersonal skills, as you will interact with diverse customers. Additionally, being able to work in a fast-paced environment and handle stressful situations calmly is crucial. Basic computer skills are also needed for managing bookings and records efficiently. A positive attitude and willingness to go the extra mile for customers will help you thrive in this position.Experience0 - 2 YearsNo. of Openings830Education12th PassRoleAirline Customer Service RepresentativeIndustry TypeHotel / Travel / Airline / HospitalityGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeBenefits includeFlexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab