Application Support Engineer at An IT Service Company

Responsibilities

Troubleshoot and resolve complex network and system issues.

Lead network support activities and team decisions.

Collaborate with multiple teams to resolve technical problems.

Improve network stability and support processes.

Analyze logs and identify root causes.

Preferred candidate profile

Experience in network infrastructure.

Strong knowledge of network protocols, hardware, and software.

Experience troubleshooting complex network issues and outages.

Good understanding of network security principles.

Strong analytical and problem-solving skills.

Ability to work with cross-functional teams. .