Telecalling - Internship (WFH & Part Time)

About the internship:As a Telecalling intern at Whitefield Careers, you will have the opportunity to hone your communication skills and gain hands-on experience in the field of customer service. Your role will involve interacting with clients over the phone, addressing their queries, and providing them with information about our services.

Key responsibilities:

1. Make outbound calls to potential clients to generate leads and set up appointments for the sales team.

2. Handle inbound calls from customers, addressing their concerns and providing assistance as needed.

3. Maintain a database of client information and update records with any new information gathered during calls.

4. Follow up with clients via phone calls to ensure their satisfaction with our services and address any issues they may have.

5. Collaborate with the sales team to coordinate follow-up calls and ensure a seamless customer experience.

6. Conduct market research to identify potential leads and gather information on industry trends.

7. Assist in creating scripts and call templates to streamline the calling process and improve efficiency.

If you are a motivated individual with excellent English proficiency and a passion for customer service, we invite you to join our dynamic team at Whitefield Careers and make a difference in the lives of our clients. Apply now and embark on an exciting journey towards professional growth and success!Who can apply:Only those candidates can apply who:are available for the work from home job/internshipcan start the work from home job/internship between 7th Oct'26 and 11th Nov'26are available for duration of 3 monthshave relevant skills and interestsStipend:INR₹ 4,000 - 5,000 /monthDeadline:[hidden]:59:59Other perks:CertificateSkills required:English Proficiency (Spoken)About Company:Whitefield Careers, a brand of Whitefield Network, is a recruitment company proficient in hiring IT professionals working in different domains across pan India for their clients.

Responsibilities

As a Telecalling intern at Whitefield Careers, you will have the opportunity to hone your communication skills and gain hands-on experience in the field of customer service. Your role will involve interacting with clients over the phone, addressing their queries, and providing them with information about our services.

Key responsibilities:

1. Make outbound calls to potential clients to generate leads and set up appointments for the sales team.

2. Handle inbound calls from customers, addressing their concerns and providing assistance as needed.

3. Maintain a database of client information and update records with any new information gathered during calls.

4. Follow up with clients via phone calls to ensure their satisfaction with our services and address any issues they may have.

5. Collaborate with the sales team to coordinate follow-up calls and ensure a seamless customer experience.

6. Conduct market research to identify potential leads and gather information on industry trends.

7. Assist in creating scripts and call templates to streamline the calling process and improve efficiency.

If you are a motivated individual with excellent English proficiency and a passion for customer service, we invite you to join our dynamic team at Whitefield Careers and make a difference in the lives of our clients. Apply now and embark on an exciting journey towards professional growth and success!