Customer Support Executive Email & Chat Support

Customer Support Executive Email & Chat Support

Job Title: Customer Support Executive Email & Chat Support

Job Type: Full-time

Experience: Freshers and Experienced Candidates

Education: Undergraduate / Graduate

Language: Fluent English

Key Responsibilities

Respond to customer queries through email and chat in a professional and timely manner.

Understand customer concerns and provide accurate information and solutions.

Maintain a high standard of written English and communication.

Resolve customer issues while maintaining a positive customer experience.

Follow company policies, processes, and quality standards.

Maintain accurate records of customer interactions.

Escalate complex issues to the appropriate team when required.

Requirements

Undergraduate or Graduate candidates can apply.

Freshers and experienced candidates are both eligible.

Excellent written and verbal communication skills in English.

Strong typing and computer skills.

Good problem-solving and interpersonal skills.

Ability to work independently as well as in a team.

Willingness to work in rotational shifts, if required.

Preferred Skills

Customer service experience is an advantage but not mandatory.

Good email and chat etiquette.

Strong attention to detail.

Ability to multitask and manage customer queries efficiently.

Why Join Us

Opportunity for freshers to start a career in customer support.

Career growth and learning opportunities.

Supportive and professional work environment.

Opportunity to develop communication and customer service skills.

If you have fluent English communication skills and are looking for an opportunity in customer support, we encourage you to apply+91-XXXXXXXXXX!

Compensation: 30,[hidden],000.00 per month

Benefits:

Commuter assistance

Health insurance

Life insurance

Paid time off

Education:

Higher Secondary(12th Pass) (Required)

Experience:

Customer support: 1 year (Required)

Work Location: In person .