Project Coordinator

Job Title: Project Coordinator

Location: Bangalore

Workplace Type: On-site

Employment Type: Full-time

About iamneo

Founded in 2016 and now part of the NIIT Ecosystem, iamneo is a fast-growing, profitable B2B EdTech SaaS company transforming how tech talent is upskilled, evaluated, and deployed. Our AI-powered learning and assessment platforms help enterprises and educational institutions build future-ready talent at scale.

Key Responsibilities

Project Planning & Coordination

Coordinate the end-to-end execution of assigned training and learning projects as per agreed timelines and scope

Track project milestones, schedules, deliverables, dependencies, and action items to ensure timely completion

Coordinate with internal teams, trainers, and stakeholders to ensure smooth project execution

Maintain project trackers and ensure all activities are updated and completed as planned

Client & Stakeholder Coordination

Act as the day-to-day point of contact for clients and campus coordinators throughout the project lifecycle

Understand client requirements, communicate project updates, and ensure expectations are aligned

Coordinate with clients and internal teams on schedules, requirements, deliverables, and project changes

Build strong professional relationships with clients while ensuring a smooth project experience

Trainer & Resource Coordination

Coordinate with trainers and internal teams to confirm trainer availability, schedules, and session requirements

Ensure the right trainers and resources are assigned to the respective programs

Resolve scheduling conflicts and resource-related challenges in coordination with relevant stakeholders

Track trainer commitments and ensure sessions are delivered as per the agreed schedule

Project Monitoring & Quality Checks

Monitor project progress, session completion, attendance, and adherence to agreed timelines and scope

Ensure project deliverables meet defined requirements and quality standards

Identify gaps in project execution and coordinate with relevant teams for timely corrective action

Escalate quality, delivery, or compliance concerns to the appropriate leadership team

Risk & Issue Management

Proactively identify risks such as trainer unavailability, scheduling conflicts, scope changes, delays, and client escalations

Track and coordinate the resolution of project issues within agreed timelines

Maintain an issue and action tracker and ensure timely follow-up until closure

Escalate critical risks or unresolved issues to the Operations Lead/Manager when required

Reporting & Documentation

Maintain accurate project trackers, status reports, dashboards, and other project documentation

Share regular project updates with clients, internal teams, and leadership

Prepare and present project progress, risks, pending actions, and key updates during review meetings

Ensure all project-related records, requirements, and action items are properly documented

Process Adherence & Improvement

Follow established processes, templates, and workflows for project setup and execution

Ensure day-wise tasks and activities are created and tracked across different project/program types

Maintain consistency in project documentation and execution processes

Identify opportunities for improving project coordination, delivery efficiency, and client experience based on on-ground observations

What We're Looking For

Project Ownership: Comfortable taking end-to-end ownership of assigned projects, including timelines, scope, deliverables, and quality

Client-Facing Experience: Prior experience directly communicating and coordinating with clients is mandatory

Stakeholder Management: Confident working with clients, campus coordinators, trainers, and internal teams to ensure project alignment

Planning & Coordination: Strong ability to manage schedules, dependencies, deliverables, and multiple stakeholders simultaneously

Risk & Problem-Solving: Able to identify potential project risks early and drive issues to resolution

Process Discipline: Comfortable working with established processes, trackers, and frameworks while contributing ideas for improvement

Multi-Project Handling: Able to manage multiple concurrent projects/clients while maintaining attention to detail

Communication Skills: Strong verbal and written communication skills with the ability to provide clear and timely project updates

Qualifications & Eligibility

Any degree

3+ years of experience in project coordination, program management, training operations, project delivery, or client-facing roles

Mandatory experience in direct client coordination/management

Strong Excel and reporting/dashboarding skills

Prior experience managing campus or corporate training engagements is preferred

Must be based in Bangalore or willing to relocate; on-site role