Customer Service Associate - Fresher

About the job:

Hiring Partner: Elevate X

We Are Hiring for Customer Support International Process.

Graduates and Undergraduates can apply

Minimum 6 months of experience in an International Process is mandatory

Good English communication and basic computer skills are required

Key Responsibilities

Handle Customer queries through voice and chat support

Understand Customer concerns and provide accurate and timely resolutions

Troubleshoot issues by following defined process guidelines and standard operating procedures

Maintain accurate records of customer in the CRM

Escalate complex issues to the appropriate team as per the escalation matrix

Maintain high standards of customer satisfaction and service quality

Meet defined productivity, quality, and customer service targets

Handle international customer professionally while maintaining effective communication

Who can apply:

Only those candidates can apply who:

are from Jaipur only

Salary:

₹ 3,36,000 - 3,84,000 /year

Experience:

No experience required

Deadline:

[hidden]:59:59

Other perks:

Informal dress code, 5 days a week, Free snacks & beverages, Health Insurance, Life Insurance

Skills required:

English Proficiency (Spoken), Effective Communication and Customer Support

Other Requirements:

Minimum 6 months experience in customer service domain.

About Company:

At Elevate X Solutions, our mission is to help businesses grow and succeed. We provide a wide range of services, including market analysis, strategic planning, recruitment, and sales development, to help our clients achieve their goals.

Other requirements

Minimum 6 months experience in customer service domain.

Who can apply

Only those candidates can apply who:

1. are from Jaipur only

Responsibilities

About the job:

Hiring Partner: Elevate X

We Are Hiring for Customer Support International Process.

Graduates and Undergraduates can apply

Minimum 6 months of experience in an International Process is mandatory

Good English communication and basic computer skills are required

Key Responsibilities

Handle Customer queries through voice and chat support

Understand Customer concerns and provide accurate and timely resolutions

Troubleshoot issues by following defined process guidelines and standard operating procedures

Maintain accurate records of customer in the CRM

Escalate complex issues to the appropriate team as per the escalation matrix

Maintain high standards of customer satisfaction and service quality

Meet defined productivity, quality, and customer service targets

Handle international customer professionally while maintaining effective communication

Who can apply:

Only those candidates can apply who:

are from Jaipur only

Salary:

₹ 3,36,000 - 3,84,000 /year

Experience:

No experience required

Deadline:

[hidden]:59:59

Other perks:

Informal dress code, 5 days a week, Free snacks & beverages, Health Insurance, Life Insurance

Skills required:

English Proficiency (Spoken), Effective Communication and Customer Support

Other Requirements:

Minimum 6 months experience in customer service domain.

About Company:

At Elevate X Solutions, our mission is to help businesses grow and succeed. We provide a wide range of services, including market analysis, strategic planning, recruitment, and sales development, to help our clients achieve their goals.