ITSM Service Now Developer (Chennai)

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the worlds leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our peopleKyndrylsthat means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure valuable at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally figuring it out. This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients.

There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isnt specific to any one platform, so youll need a good feel for all of them. And because of this, youll experience variety and growth at Kyndryl that you wont find anywhere else.

Roles and responsibilities

• Develop ServiceNow Solutions in the ITSM, with minimum bugs and rework
• Collaborate with Process Analyst and Architect to ensure the developed features follow ServiceNow best practices
• Keeps up-to-date with the new releases and features of the ServiceNow platform.
• Developing, configuring, and customizing the ServiceNow platform to fit business requirements.
• Collaborating with cross-functional teams to identify and prioritize business requirements.
• Writing clean, efficient, and maintainable code requires expertise to achieve.
• Documenting code and appl .