Customer Service/Customer Support - Internship

About the internship:Are you passionate about providing exceptional customer service and support? Do you have a strong grasp of MS-Office and MS-Excel, along with excellent written English skills and proficient spoken Hindi abilities? If so, Maliyan Jan Seva Kendra is looking for a Customer Service/Customer Support intern like you!

Selected intern's day-to-day responsibilities:

1. Respond to customer inquiries and resolve issues promptly and effectively.

2. Communicate with customers via phone, email, and in-person interactions.

3. Maintain accurate records of customer interactions and transactions.

4. Assist in processing orders and providing product information.

5. Collaborate with team members to ensure customer satisfaction.

6. Identify opportunities for improvement in customer service processes.

7. Support other departments as needed to enhance overall customer experience.

If you are a dedicated and enthusiastic individual looking to gain valuable experience in customer service, apply now to join our dynamic team at Maliyan Jan Seva Kendra!Who can apply:Only those candidates can apply who:are available for full time (in-office) internshipcan start the internship between 25th Sep'26 and 30th Oct'26are available for duration of 6 monthsare from Chakrata onlyhave relevant skills and interests* Women wanting to start/restart their career can also apply.Stipend:INR₹ 2,000 - 15,000 /monthDeadline:[hidden]:59:59Other perks:Certificate, Letter of recommendation, Flexible work hours, Informal dress codeSkills required:MS-Office, MS-Excel, English Proficiency (Written) and Hindi Proficiency (Spoken)About Company:Maliyan Jan Seva Kendra is a premier digital service hub located in Chakrata, Uttarakhand. We, operated by Yashveer Singh, serve as a vital link between the government and the community, providing a wide array of G2C and B2C services.

With a focus on accuracy and a 'patient-first' approach, we specialize in College Admissions (2026-27 session), ABC ID creation, and PAN Card updates (including mandatory DOB proof services). Our center is equipped with high-speed connectivity so residents and students don't have to struggle with slow government portals. Whether it's financial services like AePS, insurance renewals, or travel bookings, we provide professional solutions with a personal touch.

Responsibilities

Are you passionate about providing exceptional customer service and support? Do you have a strong grasp of MS-Office and MS-Excel, along with excellent written English skills and proficient spoken Hindi abilities? If so, Maliyan Jan Seva Kendra is looking for a Customer Service/Customer Support intern like you!

Selected intern's day-to-day responsibilities:

1. Respond to customer inquiries and resolve issues promptly and effectively.

2. Communicate with customers via phone, email, and in-person interactions.

3. Maintain accurate records of customer interactions and transactions.

4. Assist in processing orders and providing product information.

5. Collaborate with team members to ensure customer satisfaction.

6. Identify opportunities for improvement in customer service processes.

7. Support other departments as needed to enhance overall customer experience.

If you are a dedicated and enthusiastic individual looking to gain valuable experience in customer service, apply now to join our dynamic team at Maliyan Jan Seva Kendra!