Administration Manager

Job highlights

• PF, Travel Allowance (TA), Health Insurance, ESI (ESIC), 5 working days, One-way cabJob Description ADMINISTRATION OFFICER: (WSC) About the Role : Western Specialist Centre (WSC) is a multi-award-winning specialist healthcare practice based in Melbourne, Australia. As an Administration Officer, you'll act as a remote extension of WSC's reception and administration team, handling overflow patient calls and supporting essential administrative tasks to ensure a seamless patient experience. Key Responsibilities : ✅ Handle inbound & outbound patient calls ✅ Appointment booking, rescheduling & cancellations ✅ Referral processing & patient follow-ups ✅ Data entry & patient record management ✅ Appointment coordination & calendar management ✅ SMS communications & general administrative support ✅ Work within the Practice Management System (PMS) and maintain activity logs We're Looking For ✔ Excellent spoken and written English ✔ International BPO experience (Mandato

ADMINISTRATION OFFICER: (WSC)   About the Role :   Western Specialist Centre (WSC) is a multi-award-winning specialist healthcare practice based in Melbourne, Australia. As an Administration Officer, you'll act as a remote extension of WSC's reception and administration team, handling overflow patient calls and supporting essential administrative tasks to ensure a seamless patient experience.   Key Responsibilities :    ✅ Handle inbound & outbound patient calls ✅ Appointment booking, rescheduling & cancellations ✅ Referral processing & patient follow-ups  ✅ Data entry & patient record management ✅ Appointment coordination & calendar management ✅ SMS communications & general administrative support ✅ Work within the Practice Management System (PMS) and maintain activity logs   We're Looking For   ✔ Excellent spoken and written English ✔ International BPO experience (Mandatory) ✔ Experience in customer service, administration, virtual assistance, or healthcare support ✔ Strong attention to detail and data entry skills ✔ Reliable internet connection and dedicated work-from-home setup ✔ Calm, empathetic, and professional communication skills Australian healthcare or Australian process experience will be an added advantage.   ⭐ Experience with Australian processes or Healthcare Administration will be an added advantage.   How to Apply Interested candidates should submit:    ✅ Current Resume/CV ✅ A short voice note or video introduction (2 minutes) demonstrating spoken English and phone manner   ✅ Availability and preferred shift windows (AEST )     🚨 Immediate Joiners Only | No Notice Period   Contact for Immediate Interview to HR Ajanta ([hidden])