Trainer - BPO International Sales and Communication (Remote)

Analyze day-to-day needs for training in the sales team.● Create training curricula and estimate the timeline required to create them.● Develop material required for training for example outline, handouts,etc.● Conduct training sessions for new and current sales personnel.● Develop new approaches and techniques for making improvementsin training programs.● Collect feedback from trainees and identify the issues they hadduring the process.● Generate results and measure the performance of trainees after thesession.● Coordinate with the Sales Manager.● Maintain and update records of training material.● Stay up-to-date with the latest market trends and demands of acorporate sales environment.● Maintaining required data (onboarding to deployment)● Collaborate with management to identify company training needs.● Define and explain KPI and KRA.● Develop monitoring systems to ensure that all employees areperforming job responsibilitiesaccording to training.● Train for internal CRM and sales tools.● Monitor and evaluate the training program’s effectiveness, success andROI periodically, prepares a report on themEXPERIENCE/CHARACTERISTIC● Experience: 1 or 2 years as a Sales Trainer in the BPO sector● Candidate should have experience in training new employees andsupporting experienced employees to improve their performance● Excellent organizational skills● Solid communication and presentation abilities