Pre Sales Specialist

Company Descriptionintalk.io is an Omnichannel Customer Interaction Platform by Agami Tech, empowering businesses with advanced CRM, Customer Application Development, and End-to-End Unified Customer Interaction Management. Our boutique solutions integrate voice, email, chat, WhatsApp, and social media across environments—helping clients accelerate business outcomes, boost productivity, and streamline multi-vertical enterprise operations through seamless, AI-driven communication and robust reportingRole DescriptionCollaborate with sales teams to identify and analyse customer requirements, translating them into viable software solutions.Assist in qualifying leads by leveraging technical knowledge to address business challenges and deliver value.Develop and deliver tailored presentations, demos, and proposals showcasing product capabilities and fit.Provide technical support throughout the sales cycle, addressing queries and concerns for prospective clients.Prepare and manage technical/functional documentation for RFPs/RFIs and act as a bridge between sales and development teams.Conduct business analysis to ensure solutions align with client objectives and integrate smoothly.Stay up-to-date with industry trends and new technologies, proactively identifying client opportunitiesQualifications1–3 years’ presales experience in the Technology industry and/or hands-on working experience in SAAS products.Strong analytical problem-solving skills and service-oriented mindset.Excellent communication and presentation skills, confident delivering live product demos.Experience with CRM tools and business documentation.Proven ability in customer needs assessment and relationship management.Bachelor’s degree in Computer Science, IT, Engineering, or a related field (preferred).Relevant certifications are a plus.