ETL Support

The Support Engineer (L2) will serve as a technical support champion for both internal and external customers.

Key Responsibilities

Support mission critical applications and technologies

Adhere to agreed SLAs.

Required Experience, Skills and Qualifications

3-8 years of relevant experience

Proven track record of supporting ETL/Data Warehouse/Business Intelligence solutions

Strong SQL / Unix skills

Excellent written and verbal communication

High-degree of analytical and problem solving skills

Exposure to handling customers from various geographies

Strong debugging and troubleshooting skills

Ability to work with minimum supervision

Team player who shares ideas and resources

Tools and Technologies

ETL Tools: Talend or Informatica experience

BI Tools: Experience supporting Tableau or Jaspersoft or Pentaho or Qlikview

Database: Experience in Oracle or any RDBMS