Assistant Manager Front Office (3-8 Years)
Hotel Coal Capital Verified employer
Actively hiring · Posted 1d ago · JEV261065367D38BB
Job description
We are seeking an Assistant Manager Front Office to oversee daily operations at our establishment in Dhanbad. The ideal candidate will have 3 to 8 years of experience and possess a graduate degree. This full-time position requires a dedicated individual committed to providing exceptional guest y Responsibilities:nn1. Supervision of Front Office Staff: Lead and mentor front office team members, ensuring they deliver high-quality service and maintain a positive work 2. Customer Relationship Management: Engage with guests to resolve their issues and enhance their experience, addressing any complaints professionally and 3. Check-In and Check-Out Management: Oversee all procedures related to guest check-in and check-out, ensuring efficiency and accuracy at all 4. Coordination with Other Departments: Collaborate closely with housekeeping, maintenance, and other departments to enhance guest services and maintain smooth 5. Training and Development: Organize training sessions for staff to improve service delivery, product knowledge, and operational quired Skills and Expectations:nnCandidates should possess strong leadership and communication skills, with a focus on customer service and problem-solving. The ability to work under pressure while maintaining attention to detail is essential. A proactive approach to tasks and a commitment to team success will enhance the overall guest experience at our front desk. Familiarity with office software and hotel management systems will be an advantage in fulfilling daily responsibilities effectively.Experience3 - 8 YearsNo. of Openings01EducationGraduateRoleAssistant Manager Front OfficeIndustry TypeHotel / Travel / Airline / HospitalityGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from Office
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